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FAQS

Your Cape Verde Holiday Rentals Questions Answered

Here are some of the most frequent questions we are asked when it comes to signing up as a Visit Cape Verde partner or booking your holiday accommodation through us.

1. What do I get as a customer?

A secure online booking system for accommodation, activities, restaurants and other businesses. 24/7 customer support to answer any questions or solve any problems. We are Cape Verde Specialists and only deal with Cape Verde Properties and businesses.

2. What do I get as a partner?

Increased revenue due to our powerful online presence. We invest huge sums of money to be ranked towards the top of Cape Verde business booking websites. Due to our highly skilled I.T. department, you have access to our innovative website and soon to be released VCV app. You also have use of our advanced booking system which includes instant confirmation, continuously verified guest reviews and our relentless 24/7 business support.

3. How do I pay for my booking?

Guests can pay for their booking through our advanced and secure booking system. Payments via paypal and cash transfer are accepted.

4. When do I receive my money?

Partners shall receive their monies minus the commission at the end of every month.

5. How much commission do I pay for bookings?

Customers pay the total price with no hidden extras. Partners receive the total amount minus commission depending on which package they opted for when joining.

6. Cancellations and no-shows?

Unless clearly stated differently from the seller we shall impose a full refund if canceled one month before the date of departure minus our commission.

Less than one month and no-shows will result in full payment.

7. What happens if their is an accident involving a guest or damage to the property?

We strongly advise that all guests take out comprehensive holiday insurance. This needs to cover against illness, accidents, theft and any activities that may require a further cover. Owners are given the option of adding a refundable deposit that they can offset against any damage made at the property.

If you have a question that hasn’t been addressed here please send us a message here